1. Orders delivery is free irrespective of the receiver’s location. There are some limitations for free delivery to remote and hard-to-reach regions and settlements. In such cases delivery shall be made based on courier and mail service rates.
2. Orders delivery worldwide takes, on average,
|DHL courier service:||Standard delivery (EMS)|
|USA / Canada 2-3 days||USA / Canada 12-16 days|
|Europa 2-3 days||Europa 12-16 days|
|Asia 4-5 days||Asia 12-18 days|
* Orders shipping is Monday through Friday.
3. Method of delivery is door delivery. When filling out the “Goods Delivery” service, please specify correct telephone number, as the operator will call at this number to confirm your order and goods delivery. In case the phone call is not answered, we’ll have to unilaterally cancel the order and service rendering. .
During the delivery processing, the parcel tracking number is generated that we send to the receiver’s e-mail address specified in the order.
To track the parcel you should go to the Courier service website and specify the tracking number in the field “Parcel tracking”, and you’ll obtains complete information on the order location. .
If you are in St. Petersburg (Russia), you may pick up your order from our warehouse, if you want. For this purpose, when making an order, choose “Self-pickup” among the methods of delivery
Our warehouse address: St. Petersburg, Mebelnaya St. 12, BC Aviator, Building D, Office 210. Warehouse working hours: 10.00 a.m. to 5.00 p.m. Monday to Friday.